Every business owner needs to spend a lot of time and effort keeping his/her customers happy. There is no point in trying so hard to gain customers when you are not doing enough to retain your existing customers. Here, in this post I have compiled a list of some of the best free wordpress customer service plugins for your wordpress blogs.
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1. ActiveHelper LiveHelp Live Chat
WordPress Live Chat Plugin is the most affordable and scalable Live Chat. ActiveHelper LiveHelp Live Chat System is perfect for small and medium WordPress sites. Answer Live chats from any location, Desktop and mobile are included, Windows and Mac, IOS and Android too.
2. Free Live Support Chat
LiveSupporti plugin for WordPress allows you to add live support chat to your WordPress website so you can chat with your visitors.
3. WordPress Feedback Form
Show feedback forms to all or, relevant users to collect feedback, conduct surveys etc. Quick and Easy setup, Customize form & call to action button, Completely customizable – color, text etc, Launguage independent, Can be made to show on left and right.
4. CM Answers
CM Answers is a plugin for WordPress that enables users to post questions and answers (Q&A) in a Stackoverflow style. Plugin also includes social media registration using Facebook, LinkedIn or Google+, Twitter & Microsoft Live authentication.
5. Lively Chat Support
Lively Chat Support puts the power of connecting with visitors in the palm of your hand. Extremely customizable live chat for your visitors to interact with. Boost your conversion rates with one of our premium addons!
6. CM Download Manager
CM Downloads Manager is a plug-in for WordPress that enables you to specify which users are allowed to upload, manage, track and support music, documents or files in a directory listing structure that others can use and comment upon.
7. LiveHelp Chat
Customizable layout In WEB administrator’s panel you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Moreover, you may customize Start button to meet your website color scheme and style.
8. Provide Support Live Chat
This plugin will help you to add your Provide Support Live Chat button to your WordPress website. Make one more step to excellent customer service.
9. Live Chat by OggFlow
The Live Chat by OggFlow plugin for WordPress lets you easily add beautiful live chat to your website or blog. OggFlow lets you handle all of your customer service – live chat, emails, tickets, Facebook feeds, Twitter feeds, and Gmail shared folders all from one simple and familiar interface.
10. EasyChat.me Live Chat
EasyChat.me is an innovative approach to customer service online. Thanks to easychat.me you can quickly and easily provide customers service using live chat, by generating html code and simply paste it in any place, it’s that simple!
11. LiveHelpNow Help Desk – Chat Button
LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The live chat button plugin adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store.
12. Banckle Chat
Along with providing live support to your customers it also keeps you updated about your website visitor tracking and activity. You can view the technical and demographical information of your visitors.
13. Live Chat – Magnumchat
Magnumchat plugin adds Magnumchat script on website. Magnumchat will allow you to add real-time live chat interaction, website visitor tracking, and help you increase your lead generation, sales and customer service on your blog and website.