Even if your new company has already opened its doors and begun selling a product or service to the public, you should take a long, hard look at the software you’re using to get the job done. Of course, it’s possible to launch a small firm without making a huge commitment toward purchasing stand-alone software packages you plan to use for several years.
There are countless tasks and items to consider when you onboard any new ERP system, or even one-off software applications. You will need to think about the ability of your in-house staff to integrate new software, required API connectors, and all other web development tasks involved. Then there are the questions of whether this impacts your current ability to monitor your databases, and in general, your SQL server performance monitor. Resource utilization and performance is far too important to any organization to allow a lapse.
You need software to operate a successful business. Yes, there are a few freebies out there, but if you’re serious about long-term success and competent tech service for packages you use, it’s best to steer clear of the free stuff. When you were a sole proprietor on a strict budget, that sort of thing was fine. But now, hopefully, your company is ready to grow into a prosperous, thriving entity. Opt for upscale, widely accepted software packages when possible.
Here are the key software products every new business should consider purchasing from a reputable seller.
Finance and Accounting
The central software suite for any business is in this category. Without F&A capability, your business simply would not be able to operate from day to day. Core functions like expense-tracking, investment oversight, payroll, taxes and dozens more are part of your company’s life blood. If your company is small, you’ll not need to spend much. Opt for one of the products built for new, small entities. There’s no point in spending for a large-suite system unless you need it, and prices vary greatly.
Customer Relationship Management
CRM software will help you manage every interaction you have with clients and customers. Unless you are a tiny, one- or two-person shop, consider purchasing at least a bare-bones CRM software package. Don’t be tempted by the downloadable freebies lurking online. They don’t come with any support, and you’ll need plenty of help getting these packages up and running. The better products will offer free trials and lots of tech support. CRM systems are notoriously finicky, so take the time to shop around and make your decision based on service, ease of use and, lastly, price.
Payment support software is inexpensive but vital. Make sure you opt for a package that can handle a dollar volume at least three times the size you expect to need. When you need to pay a vendor or issue a customer refund, you don’t want any snafus. Sticky payment support systems make your company look unprofessional. Be sure to ask for a one-month trial on any payment support product you intent to buy.